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What is SOURCE?

SOURCE (Service Options Using Resources in Community Environments) is a program under Medicaid that combines primary medical care (the care you receive from your family doctor) with prevention and support services. These services are provided through “enhanced case management.” The primary goal of SOURCE is to help members remain independent and living in the community for as long as possible.

What is “enhanced case management?”

SOURCE members are assigned a case manager who assists the member and their doctor to determine that services are needed and then arranges for those services to be provided. The case managers job doesn’t end there. He/She continues to keep in touch through phone calls and home visits (at least one every three months). This allows them to make changes in services, as a member’s needs change. Members may also contact their case manager anytime they need assistance. Case managers work to be sure that members are getting the services they want and need in a manner that is satisfactory to everyone.

Who is eligible for SOURCE?

In order to receive services you must:

  1. Have Medicaid and Supplemental Security Income (SSI).
  2. Be 65 or older with a chronic medical condition or
  3. Be less than 65 years old with a significant disability.
  4. Be a resident of Dougherty, Lee, Terrell, Calhoun, Clay, Early, Miller, Baker, Seminole, Decatur, Grady, Thomas, Mitchell, Colquitt or Worth Counties.

How do I become a SOURCE member?

If you are interested in SOURCE for yourself or a loved one, please call (229) 883-2334 and ask to speak to a SOURCE intake specialist.

What services are provided under the SOURCE program?

Services provided under the SOURCE Program include:

  • Home Delivered Meals
  • Respite for Caregivers
  • Emergency Response Systems
  • Personal Care Homes
  • Personal Support Services(personal care/chore services)
  • Adult Day Rehabilitation Services
  • In-Home Nursing Services
  • Services of a Case Manager

What happens after the referral is made?

You will be contacted by a SOURCE case manager who will arrange to visit with you in your home. A complete assessment will be done and a plan will be made to get you the services you need and want.

How long does it take to begin getting services through SOURCE?

It takes about 2 weeks to complete the enrollment process and for the case manager to begin arranging the services you need. However, it may take more or less time depending on individual circumstances.

What if, after I enroll, I decide I no longer want to be a member?

Membership in SOURCE is completely voluntary and you may withdraw at anytime. This will not affect your Medicaid benefits, but will affect the services you receive through the SOURCE Program.

Looking to apply for services with The Arc?

For more information about any of the programs and services offered by The Arc Southwest Georgia contact our office at (229) 888-6852. If you would like to sign up for our services, please click the button below:

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